ALASTIN Skincare | Career Opportunities

Summary:

The Quality & Regulatory Specialist is responsible for working with the QA and Regulatory Compliance Manager to ensure continuous quality improvement oversight to meet high quality standards and achieve customer expectations. The Specialist will oversee product quality, support regulatory oversight, and will coordinate with in-house teams during the product development process and with contract manufacturers. Products will include skincare products classified as cosmetics as well as OTC products, for sale in the US and Internationally. This position will report to the QA & Regulatory Compliance Manager. The candidate should understand regulations surrounding cosmetics and OTC’s including FDA requirements, cGMP’s, ISO, etc.

Responsibilities

• Oversee product quality and packaging specifications, review inspection reports, and support in-house production quality compliance assemblies
• Review cGMP documents to ensure compliance
• Manage and review QA performance data regularly, as well as product statistical reports, present and suggest actions to the QA & Regulatory Compliance Manager
• Oversee testing procedures to ensure that products comply with quality standard specifications
• Write and implement Standard Operating Procedures in collaboration with the QA and Regulatory Compliance Manager
• Manage and implement document change controls
• Train and support QA team on quality procedures, protocols, and documentation
• Communicate quality or compliance concerns to QA & Regulatory Compliance Manager
• Coordinate investigation of quality issues with customers and suppliers
• Review, approve and communicate root cause and corrective action to stakeholders regarding quality issues
• This position will ensure the integrity of the Quality & Regulatory files database.
  • Responsible for controlling and processing manufacturing, production, and regulatory documents
  • Work with Alastin’s R&D Formulation group and CMO’s to support data management and organization
  • Manage, organize, and support government license documents needed for global import and export
  • Manage PIF Regulatory folders and artwork IL’s file database
• Process vendor audits/cGMPs documents, support vendor QA qualifying procedures, and facilitate site inspection processes
• Partner in the implementation and adjustment process of quality assurance goals, objectives, and procedures
• Review artwork for compliance
• Coordinate artwork approval process
• Manage disposition of production samples and retain.
• Ensure health & safety issues follow SOPs
• Support OSHA regulations, and safety training as appropriate
• Perform Quality tasks as needed and assigned by QA Manager
• Travel on occasion to off-site locations for Quality compliance inspections and issues

Requirements

• BA/BS degree required, or equivalent education and directly related years of experience
• 3 or more years of experience in Quality and Regulatory
• 2 or more years of experience in cGMP/FDA/ISO related to cosmetic and OTC products
• Cosmetic ingredient knowledge INCI preferred
• Hands on knowledge in quality control and assurance standard practices
• Ability to communicate effectively, orally and in writing, with employees and all other internal and external contacts
• Ability to think strategically and be extremely detail oriented
• Demonstrated ability to work in a team oriented, collaborative environment
• Ability to multi-task, prioritize, and manage time effectively
• Effective planning, analyzing information and metrics, relationship-building, and strong problem-solving skills
• Experience working with NetSuite, or other ERP system, order entry portal, or CRM system
• Advance level in Microsoft PowerPoint, Word, and Excel

• Must be able to remain in a stationary position for extended periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to consistently lift/move inventory in excess of 50 pounds
• Must be able to perform the physical tasks required by the position

Summary:

The Quality Assurance Associate is responsible for supporting the implementation of the quality system, of customer claims, production quality inspections, monitor and record results from processes and procedures to ensure compliance with Alastin quality standards, and achieve customer expectations. This position will process production and finished goods inspections, disposition of goods, RMA’s returns, and customer complaints, and maintains the Quality files database. This position will report to the QA & Regulatory Compliance Manager.

Responsibilities

• Controls product quality and packaging specifications, process and maintain MFG retains receipts, performs sampling and physical inspections of received goods, and support in-house production quality compliance assemblies
• Responsible for conducting testing procedures to ensure that products comply with quality standard specifications
• Disposition and labeling of the status of received goods
• Prepare, maintain, and report test data for review
• Archive manufacturing documents
• Populate and maintain QA data logs
• Support data accessibility, visibility, and report to QA & Regulatory Management
• Communicate quality or compliance concerns to QA & Regulatory Compliance Manager
• Manage and control customers complaints and Quality RMA’s returns process
• Partner in the implementation and adjustment processes of quality assurance goals, objectives, and procedures
• Ensure health & safety standards follow SOPs
• Perform Quality tasks as needed and assigned by QA Manager
• Travel on occasion to off-site locations for Quality compliance inspections and issues

Requirements

• BA/BS or AA degree preferred, or equivalent education and directly related years of experience.
• 1 - 3 years of experience in Quality Control & Assurance
• Experience in the Pharmaceutical, Diagnostic, or Health & Beauty industry is preferred
• Hands on knowledge in quality control and quality assurance standard practices
• Ability to communicate effectively, orally and in writing, with employees and all other internal and external contacts
• Strong attention to detail and high degree of accuracy of data required
• Demonstrated ability to work in a team oriented, collaborative environment and work cross functionally with other departments
• Ability to multi-task, prioritize, and manage time effectively
• Effective planning, and strong problem-solving skills
• Experience working with NetSuite, or other ERP system, order entry portal, or CRM system
• Intermediate level in Microsoft PowerPoint, Word, and Excel

• Must be able to remain in a stationary position for extended periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to consistently lift/move inventory in excess of 50 pounds.
• Must be able to perform the physical tasks required by the position

Summary:

The Human Resources Generalist is responsible for coordination and administration of HR processes including onboarding, offboarding, benefits administration, supporting recruiting efforts and supporting the performance review process. The HR Generalist will serve as the primary contact for general employee inquiries. This position will report to the Associate Director of Human Resources.

Responsibilities

• Support HR strategies and initiatives aligned with the overall business objectives
• Provide recruiting support by coordinating job postings on Alastin website as well as posting to external job boards
• Coordinate interviews and assist with developing job descriptions
• Manage the onboarding and offboarding process
• Manage and support benefits administration and open enrollment process and communicate changes with Payroll Manager
• Work with the Associate Director of HR to support the performance appraisal process and bonus goal process
• Respond to general employee inquiries and concerns and escalate to manager as appropriate
• Integrate importance of Culture and Core Values into HR processes
• Generate reports out of the payroll system as appropriate
• Administer leaves of absences and Workers Compensation claims
• Support collection of EEO and ACA data and reporting requirements
• Support employee development and training initiatives
• Maintain employee files and related compliance documents
• Collaborate across departments and the organization
• Ensure legal compliance with state and federal labor laws
• Conduct research and analyze data on assigned projects

Requirements

• BA/BS degree required, or equivalent years of education and experience
• 3 or more years of directly related experience required
• Experience with onboarding and offboarding
• Ability to handle challenging situations with empathy, discretion and confidentiality
• People oriented and results driven
• Ability to manage multiple and changing priorities in a fast-paced environment
• In-depth knowledge of California and Federal labor laws and HR best practices
• Effective communication, relationship-building, and strong problem-solving skills
• Ability to multi-task and work cross functionally across the company
• Ability to work independently and as part of a team
• Strong computer skills in MS Excel, Word and PowerPoint, Outlook and Internet applications

• Must be able to remain in a stationary position for long periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS or AA degree preferred, or equivalent education and directly related years of experience.
• 1 - 3 years of experience in Quality Control & Assurance
• Experience in the Pharmaceutical, Diagnostic, or Health & Beauty industry is preferred
• Hands on knowledge in quality control and quality assurance standard practices
• Ability to communicate effectively, orally and in writing, with employees and all other internal and external contacts
• Strong attention to detail and high degree of accuracy of data required
• Demonstrated ability to work in a team oriented, collaborative environment and work cross functionally with other departments
• Ability to multi-task, prioritize, and manage time effectively
• Effective planning, and strong problem-solving skills
• Experience working with NetSuite, or other ERP system, order entry portal, or CRM system
• Intermediate level in Microsoft PowerPoint, Word, and Excel

• Must be able to remain in a stationary position for extended periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to consistently lift/move inventory in excess of 50 pounds.
• Must be able to perform the physical tasks required by the position

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a
consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

The Inside Sales Manager is responsible for building and growing the Inside Sales function within Alastin. The position is responsible for enhancing portfolio growth through business development activities using primarily phone and email communication.  The position will report to Sales leadership and will be responsible for providing sales coverage to accounts in assigned geographies, vacant and leave of absence territories to maintain and support targeted accounts.

Responsibilities

• Provide sales coverage for Inside Sales accounts / geographies, lead qualification, and leaves of absences.
• Maintain and expand a database of Inside Sales prospects within assigned geographies or on an as needed basis depending on current needs.
• Educate customers regarding use of the company’s products, how they fulfill the needs of the customer, indications/contraindications, and safety of the products.
• Perform effective online demos or trainings for accounts.
• Close sales and achieve sales goals. Enter Inside Sales orders into system, collect all new account paperwork during process.
• Assist with Inside Sales account issues including order tracking, missing product, and returns/exchanges on orders.
• Qualify inbound leads and route qualified opportunities to the appropriate Account Manager for further development and closure.
• Suggest and implement improvements for Inside Sales function based on industry best practices.

Requirements

• 5 or more years inside sales or field sales experience selling to physicians required. Previous skincare experience preferred.
• BA/BS degree preferred, or equivalent education and directly related years of experience required.
• Knowledge of clinical, surgical techniques and aesthetic procedures and medical terminology.
• Demonstrated experience building strong relationships, establishing credibility and rapport with customers.
• Ability to present to a group in a WebEx or other virtual setting.
• Self-reliant with ability to make solid business decisions.
• Outstanding verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills.
• Experience with order entry portal and/or CRM systems. NetSuite preferred.
• Ability to provide service to accounts in various time zones across the US.
• Actively participate in scheduled sales meetings and conference calls.
• Proficient in Microsoft PowerPoint, Word, and Excel.
• Some travel may be required.

• Must be able to remain in a stationary position for long periods of time.
• The person in this position needs to occasionally stoop, bend, and kneel.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.