ALASTIN Skincare | Career Opportunities

Summary:

Account Managers maintain and develop business in the direct sale of medical skin care products to physicians and skin care professionals. Alastin promotes a consultative, education based sales approach. Account Managers are a resource to their accounts, offer education and provide business building consultation.

Responsibilities

• Promote and sell products to current and potential customers within a defined geography.
• Initiate specific course of action to increase sales and market share.
• Develop effective direct selling techniques and market strategies to expand product demand.
• Coordinate physician training programs and practice in-services and events.
• Provide technical product and procedure expertise to customers.
• Build strong professional relationships, establish credibility and rapport with customers.
• Implement and execute key marketing strategies.
• Establish and maintain excellent communications and working relationships with co-workers and assigned physicians and healthcare providers.
• Actively participate in scheduled sales meetings, conference calls and other business
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business
• Other related duties as required.
• Establish effective territory routing plan based on area/territory priorities and T&E budget.
• Analyze and control expenditures to conform to budgetary requirements.

Requirements

• BA/BS degree
• 3 or more years Aesthetic sales experience with pre-existing relationships within assigned territory
• Effective goal setting, planning and communication, relationship-building, and strong problem solving skills
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant with the ability to make solid business decisions
• Proficient in Word and Excel

• Frequently moves materials weighing up to 50lbs for account and event needs
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to travel 10-15% of the time

Summary:

The Quality & Regulatory Specialist is responsible for working with the QA and Regulatory Compliance Manager to ensure continuous quality improvement oversight to meet high quality standards and achieve customer expectations. The Specialist will oversee product quality, support regulatory oversight, and will coordinate with in-house teams during the product development process and with contract manufacturers. Products will include skincare products classified as cosmetics as well as OTC products, for sale in the US and Internationally. This position will report to the QA & Regulatory Compliance Manager. The candidate should understand regulations surrounding cosmetics and OTC’s including FDA requirements, cGMP’s, ISO, etc.

Responsibilities

• Oversee product quality and packaging specifications, review inspection reports, and support in-house production quality compliance assemblies
• Review cGMP documents to ensure compliance
• Manage and review QA performance data regularly, as well as product statistical reports, present and suggest actions to the QA & Regulatory Compliance Manager
• Oversee testing procedures to ensure that products comply with quality standard specifications
• Write and implement Standard Operating Procedures in collaboration with the QA and Regulatory Compliance Manager
• Manage and implement document change controls
• Train and support QA team on quality procedures, protocols, and documentation
• Communicate quality or compliance concerns to QA & Regulatory Compliance Manager
• Coordinate investigation of quality issues with customers and suppliers
• Review, approve and communicate root cause and corrective action to stakeholders regarding quality issues
• This position will ensure the integrity of the Quality & Regulatory files database.
  • Responsible for controlling and processing manufacturing, production, and regulatory documents
  • Work with Alastin’s R&D Formulation group and CMO’s to support data management and organization
  • Manage, organize, and support government license documents needed for global import and export
  • Manage PIF Regulatory folders and artwork IL’s file database
• Process vendor audits/cGMPs documents, support vendor QA qualifying procedures, and facilitate site inspection processes
• Partner in the implementation and adjustment process of quality assurance goals, objectives, and procedures
• Review artwork for compliance
• Coordinate artwork approval process
• Manage disposition of production samples and retain.
• Ensure health & safety issues follow SOPs
• Support OSHA regulations, and safety training as appropriate
• Perform Quality tasks as needed and assigned by QA Manager
• Travel on occasion to off-site locations for Quality compliance inspections and issues

Requirements

• BA/BS degree required, or equivalent education and directly related years of experience
• 3 or more years of experience in Quality and Regulatory
• 2 or more years of experience in cGMP/FDA/ISO related to cosmetic and OTC products
• Cosmetic ingredient knowledge INCI preferred
• Hands on knowledge in quality control and assurance standard practices
• Ability to communicate effectively, orally and in writing, with employees and all other internal and external contacts
• Ability to think strategically and be extremely detail oriented
• Demonstrated ability to work in a team oriented, collaborative environment
• Ability to multi-task, prioritize, and manage time effectively
• Effective planning, analyzing information and metrics, relationship-building, and strong problem-solving skills
• Experience working with NetSuite, or other ERP system, order entry portal, or CRM system
• Advance level in Microsoft PowerPoint, Word, and Excel

• Must be able to remain in a stationary position for extended periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to consistently lift/move inventory in excess of 50 pounds
• Must be able to perform the physical tasks required by the position

Summary:

The Packaging Engineer Manager is responsible for sourcing, testing, and qualifying primary and secondary components to ensure that Alastin maintains a variety of approved components for use with our prestige brand. This position will lead the process of converting ALASTIN manufacturing to a turnkey component sourcing process with our various CMO’s and reports to the Head of Operations.

Responsibilities

• Lead the sourcing RFQ process for new product launches, reformulations, and promotional projects.
• Source all packaging components, primary components, and secondary cartons. Negotiate favorable terms and costs with vendors and suppliers. Work with CMO partners to determine if any specialized tooling is required.
• Identify and assess new vendors and packaging options on an ongoing basis to ensure that a variety of novel and high-quality components are available for potential selection.
• Partner with the Planning and Project Manager to manage vendor relations and proactively identify issues and work cross-functionally to resolve these issues.
• Track all key milestones to ensure due dates are met for production and distribution. Resolve all timeline issues and negotiate with appropriate teams and vendors to keep projects on track.
• Partner with Marketing and NPD leaders to understand and anticipate beauty needs against the timeline capabilities required to deliver business objectives; prepare and present updated timeline plans and scenarios. Collaborate with the Marketing team to provide a variety of packaging solutions that embody an appropriate luxury brand image, and allow for differentiation among various product lines, etc.
• Ensure all packaging is designed and manufactured to meet functionality requirements, ship test standards, Alastin sustainability standards, Alastin beauty aesthetics standards, and any other pertinent quality specifications.
• Identify and define key packaging performance metrics and standards.
• Issue and maintain vendor quality scorecards with all primary packaging vendors in partnership with Quality Assurance.
• Collaborate with Quality Assurance and R&D to solve any component-related issues at the CMO’s.
• Partner with Operations and Finance to ensure vendors are paid in a timely manner.
• Notify Product Development teams of critical issues and appropriate next steps.
• Partner with Product Development team and Marketing to approve all packaging artwork and facilitate the process.
• Present packaging options from various vendors that meet our cost targets and launch milestones.
• Work in close coordination with the Planning and Project Manager to ensure that all component requirements are met to support finished goods requirements.
• Coordinate with the Planning and Project Manager on phaseout plans for discontinued items or packaging revisions.
• Serve as the Packaging leader/team contact for international expansion of Alastin products.

Requirements

• BA/BS degree required, or equivalent education and directly related years of experience
• 5-7 years of experience in beauty/luxury skin care industry or similar. Experience in physician-dispensed market a plus.
• Previous experience working with CMOs in a fast-paced CPG-like environment preferred
• Highly structured and organized in designing and executing testing protocols
• Basic knowledge of ERP systems for planning, scheduling, purchasing and inventory management
• Proficient in Microsoft Office including Word, Excel and PowerPoint
• Ability to communicate effectively, orally and in writing, with employees and all other internal and external contacts
• Ability to think strategically and be solution-oriented and work cross functionally with multiple departments
• Strong project management, analytical and organizational skills
• Demonstrated ability to work in a team-oriented, fast-paced and collaborative environment
• Travel estimated at 10-20%

• Must be able to remain in a stationary position for long periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Must be able to lift up to 50 pounds
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer

Summary:

The IT Project Administrator is responsible for providing coordination and support for cross-functional activities for information technology initiatives, projects, and day to day IT services.This position will focus on the delivery of quality IT services to support Alastin employees.The position reports to the Sr. Manager, Information Technology.

Responsibilities

• Assist in the pre-planning of technology activities that are transferring into project execution.
• Assist with the determination of IT resources needed for projects and other IT activities, including availability and gaps as applicable.
• Coordinate project activities across multiple departments.
• Actively participate in project-related escalation management and incident management.
• Schedule and facilitate meetings, working sessions, etc. including taking meeting minutes, tracking decisions and actions items, etc.
• Perform task management to include documenting, updating, communicating, and following up on action items.
• Assist with the setup of collaboration sites, document libraries, etc. for major initiatives and projects.
• Ensure deliverables, files, records, data, and project-related documents are current.
• Prepare presentations, communications, status reports, training materials, user guides, standard operating procedures, deliverable templates, etc.
• Facilitate onboarding and assessment of vendors.
• Assist with onsite IT support and related activities.
• Provide backup support for other employees within the IT department.
• Other duties as assigned.

Requirements

• BA/BS degree in Information Technology, Information Systems, Computer Science, Business Management, Business Administration or related field required, or equivalent education and experience.
• 3 or more years of IT support experience preferred.
• Experience in Project Management required.
• Certification in Project Management preferred.
• Demonstrated ability to prioritize, meet deadlines, make decisions, and change course of action quickly.
• Approaches work in an organized and systematic manner; plans work and time effectively to manage conflicting or shifting priorities and achieve goals aligned with organization.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.
• Able to work in a fast-paced environment and ability to handle multiple projects with clear communication and follow up
• Excellent writing skills (composing, editing, and proofing).
• Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail.
• Quick learner, able to come up to speed on IT systems and IT/business processes rapidly.
• Knowledge of Office 365.

• Must be able to remain in a stationary position for extended periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to lift/move inventory more than 20 pounds
• Must be able to perform the physical tasks required by the position

Summary:

ALASTIN Skincare is
seeking a Marketing Specialist to play an integral part in a fast-paced,
dynamic marketing team.  This position
will support the day-to-day needs of our B2B, new product, and brand marketing
initiatives.  This role will assist in
driving projects from start to finish, working closely with cross-functional
partners, and being a confident point of contact and resource for the ALASTIN
sales team. The Marketing Specialist will report to the Brand Manager, but,
also support the VP of Marketing and Product & Program Manager. 

The ideal candidate has a
passion for the beauty and skincare industry, the ability to multi-task and
manage multiple projects at once; loves being a part of a close-knit team, problem
solver, and is an extraordinary project manager.

Responsibilities

• Act as Marketing liaison to sales, answering questions and providing guidance relative to programs and deliverables or triaging to appropriate team members.
• Support ongoing marketing needs to fuel the brand calendar, such as customizable seasonal promotional flyers, POP displays, social assets, and bounceback cards plus any additional ad hoc requests
• Support management and execution of HCP email calendar and designed emails to support marketing calendar and analyze findings
• Support the development of new marketing and merchandising materials
• Assist in the development of branded premium procurement and GWP’s
• Lead coordination efforts for any pack-outs, GWP programs and campaigns
• Manage marketing material and promotional inventory, attend weekly inventory meetings, determine needs/orders based on inventory status, and update marketing and sales team members on the current situation
• Manage Brand Folder, our digital asset sharing platform, by updating new materials, deleting old and any other various needs, and onboarding new employees on how to use the platform
• Monitor, track, and evaluate Marketing promotions and keep track of all initiatives to ensure they are up-to-date
• Keep Before & After library up-to-date with new images, and proper footnotes in collaboration with the Clinical and Marketing Teams
• Support the Professional Relations team on ad hoc trade publication requests and tradeshow assets
• Assist in soliciting and compiling feedback from the Sales team via Survey Monkey surveys and making recommendations based on findings
• Assist with social media community management to drive HCP engagement and identify top social Accounts and/or mid-level partners for partnership opportunities
• Assist in pulling sales analytics and providing monthly reports as requested
• Support revisions to primary and secondary packaging in collaboration with Marketing Managers
• Update and maintain key team documents related to asset management, brand/product messaging, pricing, and marketing materials
• Assist team on photoshoot/video shoot brainstorms, shoot lists, product shipments, and final deliverables
• Oversee and input marketing sample requests and field drop shipments (field, influencer, PR, or corporate requests)
• Work with the marketing team to coordinate day-to-day activities that lead to the completion of projects and tasks
• Work closely with cross-functional teams, such as; graphic design, education, professional relations, and digital and clinical teams to execute marketing plans
• Partcipate and present to Sales Team as needed

Requirements

• BA/BS degree required, preferably in marketing or communications, or equivalent education and directly related experience.
• 3+ years of marketing communications experience in the aesthetics, healthcare, beauty, or pharmaceutical industries.
• Effective project management skills, strong attention to detail, and the ability to stay organized and manage multiple priorities
• Ability to organize workload for effective and timely implementation to meet project deadlines.
• Strong organizational skills and attention to detail
• Ability to communicate, written and verbally, both effectively and proactively
• Ability to troubleshoot and problem solve independently and ask for assistance when needed
• Ability to work independently but also eager to collaborate with team members
• Clear demonstration of team commitment

• Must be able to remain in a stationary position for long periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Frequently moves materials weighing up to 15 lbs
• Regularly operates a computer and other office productivity machinery, such as a copy machine, and computer printer
• Must be able to travel 5-10% of the time

Summary:

The Commercial Forecast Manager is responsible for leading current and
new product and SKU-level forecasting efforts, coordinate inter-departmental
promotional requirements for both B2B and B2C channels, and provide analysis
and insights on product purchase trends at the channel, customer and sales
territory-levels. This position will report to the VP of Commercial Operations
and will be highly collaborative and analytical and will interface primarily
with marketing, operations, finance, and commercial analytics teams to deliver
short- and long-range product forecasts.

Responsibilities

• SKU-level forecast production (3-24 mo)
• New product forecasting
• Product & SKU level reporting & performance analysis
• Cross-functional team coordination for promotional efforts
• Monthly S&OP contribution
• Corporate revenue forecasting

• Produce ALASTIN’s demand forecast at multiple levels of aggregation (SKU, family, channel, etc.) for multiple time horizons (3-24 months) as part of an effective demand planning function.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions and budgets.
• Drive cross-functional collaboration between marketing, operations, sales operations, and finance to understand demand forecast drivers and promotional requirements.
• Create, manage and update the Forecast Planning models and tools.
• Provide input to the supply chain organization in developing inventory strategies on existing items, new products, and product phase-outs.
• Work closely with marketing to develop new product forecasts using all available historic data, market assumptions, competitive offerings and growth requirements.
• Work closely with the commercial analytics and marketing teams to provide rich analysis and insights on SKU/product family performance, focusing on channel, account, territory and specialty penetration and productivity.

Requirements

• Bachelor’s Degree or equivalent experience in an analytical discipline (math, business, finance, operations, etc.) is required, or equivalent education and experience.
• 7+ years’ business experience primarily in supply chain, operations planning, finance, sales operations, or a combination of these disciplines.
• 5+ years’ experience producing and/or managing complex forecasting models and analysis for a multi-SKU business (CPG, med device, consumables, etc.)
• 3+ years’ cross-functional project leadership experience.
• Exposure to multi-channel sales (B2B, B2C, international, partner) forecast and demand planning preferred.
• Cash pay, physician-dispensed sales model experience highly desirable (aesthetics, cosmetics, pharma, eyecare, supplementation, etc.).
• Strong technical knowledge of Microsoft Office tools. Advanced Excel skills required (v/h/fuzzy lookups, pivots, database and document links, etc.).
• Familiarization with BI and data warehousing tools (Tableau, Snowflake) and ERP systems (NetSuite, Oracle).
• Excellent verbal and written communication skills. Must be able to concisely and confidently deconstruct and articulate complex analytical findings using simple concepts/comparisons.
• Proven ability to analyze commercial issues/problems, develop solutions, and make sound recommendations.
• Less than 10% travel expected.

• Must be able to remain in a stationary position for extended periods of time
• The person in this position needs to occasionally stoop, bend, and kneel
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Occasionally lifts materials up to 15 pounds